Core Idea

Kalevon is a Video Intelligence platform that transforms traditional CCTV in the banking environment into an AI-powered smart system to prevent fraud, enhance security, ensure regulatory compliance, and accelerate operational decision-making.

The Challenge

• ATM Security: frequent vandalism, skimming, and machine break-ins.
• Internal Fraud: potential misuse of teller access and abnormal transactions.
• Queue & Branch Efficiency: slow service and disrupted SLAs.
• Compliance: mandatory video storage & management aligned with OJK, BI, ISO, and GDPR.
• Vendor Management: difficulty monitoring the performance of security and maintenance vendors.

Kalevon’s Solution

Kalevon provided a cloud-based, AI-ready CCTV management platform designed to unify surveillance operations nationwide.

AI Security Monitoring

Detects suspicious activities (loitering, vandalism, intrusion) in real time.

Customer Analytics

Counts queues, generates customer movement heatmaps, and measures teller efficiency.

Compliance Dashboard

Controls video storage, audit logs, and face/license-plate blurring features for privacy.

Operational Dashboard

Monitors all branches & ATMs centrally, complete with vendor SLAs and automated alerts.

Vendor Performance Tracking

SLA monitoring & ticketing for transparent vendor performance.

Impact

• Reduces potential fraud and financial losses.
• Improves security response time and customer satisfaction.
• Ensures compliance with OJK, BI, ISO, and GDPR through an audit-ready system.
• Optimizes operational costs and branch efficiency.

AI Workflow (Hybrid Edge–Cloud Architecture)

1. Camera Input

• Cameras at ATMs/branches send video feeds to the GDHub Agent (a mini-PC on-site).
• The agent captures the stream in real time.

2. Edge Processing (On-Site)

• AI models (OpenVINO) run directly on the agent.
• Detects persons, vehicles, loitering, queue length, and license plates locally.
• Only inference results (events) are sent to the cloud dashboard — not full video → saving bandwidth and improving security.

3. Cloud Integration

• The cloud stores event logs, metadata, and critical video footage.
• The dashboard displays real-time alerts, heatmaps, and AI analytics.
• Data is stored with retention control following OJK/BI regulations.

4. Notification & Compliance Layer

• The system sends notifications to the security center (web, email, SMS, mobile).
• Audit logs track who accesses videos/events.
• Face & plate blurring is automatically activated to protect customer privacy.

5. Workflow Summary